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Beyond Feedback


Beyond Feedback designed two services aligned to the Baldrige Framework for Excellence. Their Baldrige-aligned Workforce Engagement and Baldrige-aligned Voice of the Customer programs will accelerate your organization's journey to performance excellence.

These are effective tools for any organization on the Baldrige journey. Beyond Feedback designs each customer and employee survey instrument to align with the Baldrige Framework, and they provide detailed, actionable insights that will assist any organization in identifying and addressing gaps in performance on the road to excellence.