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Baldrige Foundation Announces 2018 Leadership Excellence Award Recipients

Awardees Represent Large and Small Business, Health Care, Education, Cybersecurity, Non-Profit and Government


WASHINGTON, D.C. -- The Foundation for the Malcolm Baldrige National Quality Award today announced its inaugural class of recipients of the Baldrige Foundation Leadership Excellence Awards.

“These awards were authorized by the Foundation Board of Directors,” said Foundation President and CEO Al Faber, “with the intent to recognize outstanding leaders in all of the Baldrige Award sectors: Business (Manufacturing, Service, Small Business), Non-profit, Government, Health Care, Education, and Cybersecurity, who provide exceptional support to Baldrige and the mission of the Foundation.”

“There are so many people doing such important work promoting the Baldrige Framework,” continued Faber. “Through their efforts to grow the Baldrige community, they help thousands of organizations across the country to improve their performance. Baldrige makes health care safer and more accessible, education more effective, businesses more efficient and customer-focused, cyber systems more secure, governments more streamlined, and non-profits more responsive across the spectrum,” said Faber. “These great leaders are helping to ensure the sustainability of Baldrige into the future.”

The award recipients for 2018 are:

• Deborah Bowen, President and CEO of the American College of Healthcare Executives, in the Health Care sector
• Russel Branzell, President and CEO of the College of Healthcare Information Management Executives, in the Cybersecurity sector
• Lee Butler, Director of Performance Excellence at Don Chalmers Ford in the Business sector
• Dr. John Dreyzehner, Commissioner of Health for the State of Tennessee, in the Government sector
• Bennie Fowler, former Group Vice President, Global Quality and New Model Launch at Ford Motor Company, in the business sector
• Julia Gabaldon, Founding President and CEO (retired) of Quality New Mexico, in the Non-Profit sector
• Katie Rawls, President and CEO of the Tennessee Center for Performance Excellence, in the Non-Profit sector
• Brent Ruben, Distinguished Professor of Communication, School of Communication and Information, Rutgers-New Brunswick, and University Executive Director of the Center for Organizational Development & Leadership, in the Education sector

Baldrige is a leadership and management framework with a systems level, customer driven organizational assessment and design approach that has proven to enhance the performance of organizations across every sector of the economy compared to their non-Baldrige peers. Baldrige generates an empirically-documented return on investment of $820 in cost savings and performance enhancements for each $1 spent supporting the Baldrige Enterprise. To review the relevant data, click here: https://www.nist.gov/baldrige/how-baldrige-works/about-baldrige/baldrige-impacts