The E. David Spong Lifetime Achievement award recognizes individuals who have performed truly extraordinary service that has changed the world, and inspired others to do the same. “For 2023, we have dual recipients of the E. David Spong Lifetime Achievement Award: Lowell C. Kruse, Baldrige Award Recipient and Cofounder of Communities of Excellence 2026, and Richard A. Norling, Baldrige Award Recipient and Cofounder of Communities of Excellence 2026,” said Faber. “Lowell and Richard did groundbreaking work to adapt the Baldrige framework to the Community setting, leading in 2022 to Congress officially authorizing Community as an eligible category for the Malcolm Baldrige National Quality Award.”
