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Foundation Webinar for March 12, 2020

This quarter's webinar provides a detailed comparison of Press Ganey’s High Reliability Model compared with the Baldrige Performance Excellence Framework. In addition to the expertise of the guests, findings from the John R. Griffith article "Understanding High-Reliability Organizations: Are Baldrige Recipients Models will be discussed. Our guest presenters for this webinar are Craig Clapper and Kathleen Goonan, MD.

In addition, we have organizational updates from Baldrige Foundation President and CEO Al Faber, Baldrige Performance Excellence Program Director Bob Fangmeyer, and Alliance for Performance Excellence Chair Brian Lassiter. 

Download the full set of slides here.