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Video of Foundation Webinar with Kay Kendall Available

Kay Kendall's webinar for the Foundation on June 22, 2023, Practical Steps for Addressing Key Processes and Systems in the Baldrige Excellence Framework, is now available on the Foundation website. 

The Baldrige Excellence Framework includes key processes and systems that are essential for high-performing organizations. However, many leaders overcomplicate their design, management, and improvement. Could you be one of them? This webinar will provide practical advice with proven tools to help you implement proactive process management. Following the main presentation, there will be an update across the Baldrige Enterprise including Bob Fangmeyer, Director of the Baldrige Performance Excellence Program; Al Faber, President and CEO of the Foundation for the Malcolm Baldrige National Quality Award, Inc.; Brian Lassiter, Chair of the Board of the Alliance for Performance Excellence; and Stephanie Norling, Executive Director of Communities of Excellence 2026.

Access the full slide deck and the video of the webinar by clicking this link.