Overview: Baldrige Framework National Technical Committee
The Baldrige Framework National Technical Committee is a formally convened body of recognized experts, recipients, examiners, and sector representatives charged with maintaining the technical integrity, precision, and consistency of the Baldrige Excellence Framework as a globally recognized standard of excellence.
Operating under the authority of the Baldrige Foundation Board of Directors, and with the approval of the U.S. Department of Commerce, this Advisory Committee, guided by its Chair, ensures that the Framework continues to reflect the highest standards of systems thinking, organizational assessment, and performance excellence, which will allow organizations and communities to improve their performance, achieve results, and sustain excellence.
The Committee’s purpose is to:
Preserve and validate the technical accuracy of the Framework’s concepts, criteria, and structure.
Advise the Foundation on proposed revisions, updates, cross-sector adaptations, and the development of additional tools and resources.
Ensure consistency across versions and sectors, maintaining the Framework’s unity, integration, and interpretive reliability.
Provide expert recommendations regarding emerging practices, data requirements, and alignment with related industry-recognized standards.
Safeguard the integrity of the Baldrige model as a trusted national and global standard.
Partner with others in the Baldrige ecosystem to coordinate a relationship between the Baldrige Excellence Framework and the Baldrige Award Criteria that is based on consistency, logic, and harmony to benefit user groups such as Applicants.
Membership in the Committee represents a professional distinction and reflects deep expertise in applying, teaching, or advancing the Baldrige Excellence Framework. Members serve as the technical stewards of the nation’s standard for organizational excellence. The term of a committee member is one (1) year and is renewable by invitation only.
Baldrige Framework National Technical Committee Listing
| Role | Name | Title | Company |
|---|---|---|---|
| Chair | Denise Shields | Board Chair | California Council for Excellence |
| Officer / Ex-Officio | Josh Racette | President & CEO | Baldrige Foundation |
| Member | Dawn Bailey | Program Director / Senior Technical Writer and Editor | Baldrige Executive Fellows Program / Senior Technical Forensic Building Science |
| Member | Margot Hoffman | President & CEO / Board Chair | The Partnership for Excellence / Alliance for Performance Excellence |
| Member | Jan Johnson | President & CEO | Jordan Johnson, Inc. |
| Member | Cindy Milrany | Chief Strategy Officer/Chief Administrative Officer | Freese & Nichols |
| Member | Urvi Patel | Senior Director - Quality and Programs | American Health Care Association |
| Member | JoAnn Sternke | Founder | Leader Excellence |
| Committee Advisor | Bob Fangmeyer | Program Director | Baldrige Performance Excellence Program |
| Committee Advisor | Harry Hertz | Director Emeritus - retired | Baldrige Performance Excellence Program |
| Committee Advisor | Brian Lassiter | President & CEO | Alliance for Performance Excellence |
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