The Baldrige Excellence Framework
For almost 40 years, the Baldrige Excellence Framework® has empowered organizations to accomplish their missions, improve results, and become more competitive. The Baldrige Excellence Framework includes the new Baldrige Maturity Pathways, Framework Category Questions, Core Values and Concepts, Evaluation Dimensions, and Scoring Rubrics.
The Baldrige Excellence Framework enables organizations to identify strengths, uncover gaps, and improve performance in a way that aligns with their mission and environment. Available for Business/Nonprofit (including Manufacturing, Service, Small Business, Nonprofit, and Government), Education, and Health Care sectors.
The Baldrige Excellence Framework (2026 Revision) features a focus on
- Leadership
- Strategy
- Customers
- Organizational Intelligence
- Workforce
- Operations
-
Manufacturing, Service, Small Business, Nonprofit/Government organizations
Now Available: 2026 Revision
-
Education organizations
Available Fall 2026
-
Health Care organizations
Available Fall 2026
What People Are Saying
most influential document in business
Gordon Black, Former Chairman and CEO, Harris/Black International Ltd.
__________________________________
The publication containing the Baldrige Criteria is probably the single most influential document in the modern history of American business.
powerful set of mechanisms
Jim Collins, author of Good to Great: Why Some Companies Make the Leap . . . and Others Don’t
________________________________
I see the Baldrige process as a powerful set of mechanisms for disciplined people engaged in disciplined thought and taking disciplined action to create great organizations that produce exceptional results.
Resources
Baldrige Key Terms
Baldrige Improvement Tools
Foundations for a Successful Business
Related Links
Baldrige Award
Baldrige Award Recipient Listing
Baldrige FAQs
Baldrige Foundation Customer Service
202.559.9195