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Baldrige Foundation Welcomes New Chief Operating Officer and Director, Institute for Performance Excellence

The Baldrige Foundation is pleased to welcome Paul McAllister and Angela Richardson to its leadership team, bringing new energy, expertise, and a shared commitment to advancing performance excellence.

Paul McAllister
Chief Operating Officer

Paul brings 39 years of leadership, organizational development, training, and operational experience to the Baldrige Foundation. A retired U.S. Army Colonel, he led complex organizations and programs focused on performance excellence, strategic planning, workforce development, and operational readiness.

For the last 13 years, he managed and executed more than 800 training events, coordinated efforts among diverse organizations and stakeholders, and advised senior leaders on strategy, organizational effectiveness, and continuous improvement.

He holds a Master of Strategic Studies from the U.S. Army War College and a Bachelor of Science in Social Science from Rio Grande College.

McAllister is passionate about developing high-performing organizations, strengthening leaders, and helping organizations achieve sustainable excellence. Paul was on several Army Community of Excellence national winning organizations as champion for Category 1 (Strategic Planning) and 2 (Leadership).

Paul is replacing Jerry Rees, who has been the Chief Operating Officer for eleven years. Jerry will assume the role of Director of Finance.

Angela Richardson, CAE
Director, Institute for Performance Excellence

Angela is an association executive and strategist with more than 20 years of experience leading organizations, working with boards and senior executives, and turning strategy into action.

Her career spans association, corporate, and nonprofit environments, where she has served as an Executive Director, led executive communities for Fortune 1000 leaders, managed multimillion-dollar portfolios, and guided membership, revenue, governance, and program strategy.

She holds the Certified Association Executive (CAE) credential.

Angela holds a Master of Science in Management, a Maser of Arts in Human Services from Liberty University, and a Bachelor of Arts in History from Wheaton College.