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Congressman Tom Suozzi Applauds Glen Cove Hospital as One of Only Two U.S. Health Care Organizations to Receive 2025 Baldrige National Quality Award

Glen Cove, NY – Congressman Tom Suozzi (D–Long Island, Queens) today announced that Northwell Glen Cove Hospital has been selected as one of only two health care organizations in the United States to receive the 2025 Malcolm Baldrige National Quality Award — the nation’s highest recognition for organizational excellence in hospitals and health care organizations.

“This is the gold standard,” Suozzi said. “Receiving the Baldrige Award means you’re operating at the very highest level in the country. For Glen Cove Hospital to be one of only two hospital-based health care institutions nationwide to earn this honor is truly extraordinary.”

The Baldrige National Quality Award was established by Congress in 1987 and is administered by the Baldrige Performance Excellence Program, which recognizes excellence across sectors including hospital and healthcare organizations, within the National Institute of Standards and Technology (NIST) at the U.S. Department of Commerce.

In September, Suozzi participated in the site visit when NIST evaluators came to Glen Cove Hospital, speaking directly about the hospital’s role in the community.

“I told the evaluators that Glen Cove Hospital is not just a building with beds — it’s part of our family’s story,” Suozzi said. “It’s where our parents have been treated, where our grandparents received care, where our children are brought in emergencies. It’s where my mother worked as an ER nurse and where my three children were born. It is woven into the fabric of this community.”

“One of the things that makes this hospital special is that it combines world-class standards with a hometown feel,” he continued. “You can receive top-tier medical care without ever leaving your neighborhood.”

Suozzi noted that, as a Member of Congress, one of the first Community Funded Projects he requested was $2 million to help establish Glen Cove Hospital as Northwell Health’s first Geriatric Center of Excellence.

“That investment was about recognizing who we are as a community,” Suozzi said. “We have three nursing facilities, three assisted living facilities, and the largest and most vibrant senior center on Long Island. We are a community that supports our seniors — and that’s a good thing. It means people want to age here.”

“Geriatric care is deeply personal to me,” he added. “Like many families, I’ve watched my own parents and grandparents age. Seniors want to age in place. They want dignity. They want quality care close to home. Glen Cove Hospital understands that.”

Suozzi also pointed to Glen Cove Hospital’s designation as an Age-Friendly Community by AARP, noting that the hospital’s commitment to senior health was instrumental in earning that recognition.

“When you look at the full picture — the senior center with adult day care, the nursing homes, the assisted living communities, and now a nationally recognized hospital — you see a community that doesn’t just talk about caring for its people, it proves it every day,” Suozzi said.

“This award confirms what we’ve known all along,” he concluded. “Glen Cove Hospital delivers excellence. It delivers compassion. And it delivers for the people of Glen Cove. I couldn’t be prouder.”

Overview: Baldrige Framework National Technical Committee

The Baldrige Framework National Technical Committee is a formally convened body of recognized experts, recipients, examiners, and sector representatives charged with maintaining the technical integrity, precision, and consistency of the Baldrige Excellence Framework as a globally recognized standard of excellence.

Operating under the authority of the Baldrige Foundation Board of Directors, and with the approval of the U.S. Department of Commerce, this Advisory Committee, guided by its Chair, ensures that the Framework continues to reflect the highest standards of systems thinking, organizational assessment, and performance excellence, which will allow organizations and communities to improve their performance, achieve results, and sustain excellence.

The Committee’s purpose is to:

  • Preserve and validate the technical accuracy of the Framework’s concepts, criteria, and structure.

  • Advise the Foundation on proposed revisions, updates, cross-sector adaptations, and the development of additional tools and resources.

  • Ensure consistency across versions and sectors, maintaining the Framework’s unity, integration, and interpretive reliability.

  • Provide expert recommendations regarding emerging practices, data requirements, and alignment with related industry-recognized standards.

  • Safeguard the integrity of the Baldrige model as a trusted national and global standard.

  • Partner with others in the Baldrige ecosystem to coordinate a relationship between the Baldrige Excellence Framework and the Baldrige Award Criteria that is based on consistency, logic, and harmony to benefit user groups such as Applicants.

Membership in the Committee represents a professional distinction and reflects deep expertise in applying, teaching, or advancing the Baldrige Excellence Framework. Members serve as the technical stewards of the nation’s standard for organizational excellence. The term of a committee member is one (1) year and is renewable by invitation only.


Baldrige Framework National Technical Committee Listing

Role Name Title Company
Chair Denise Shields Board Chair California Council for Excellence
Officer / Ex-Officio Josh Racette President & CEO Baldrige Foundation
Member Dawn Bailey Program Manager / Senior Technical Writer and Editor Baldrige Executive Fellows Program / Forensic Building Science, Inc.
Member Margot Hoffman President & CEO / Board Chair The Partnership for Excellence / Alliance for Performance Excellence
Member Jan Johnson President & CEO Jordan Johnson, Inc.
Member Cindy Milrany Chief Strategy Officer/Chief Administrative Officer Freese & Nichols
Member Urvi Patel Senior Director - Quality and Programs American Health Care Association
Member JoAnn Sternke Founder Leader Excellence
Committee Advisor Bob Fangmeyer Program Director Baldrige Performance Excellence Program
Committee Advisor Harry Hertz Director Emeritus - retired Baldrige Performance Excellence Program
Committee Advisor Brian Lassiter President & CEO Alliance for Performance Excellence