June 1, 2026

AHCA/NCAL Announces 2026 Bronze National Quality Award Recipients

byAHCA/NCAL

A record 893 long term care providers in 50 states and the District of Columbia are recognized for commitment to quality

WASHINGTON, D.C. – The American Health Care Association and National Center for Assisted Living (AHCA/NCAL), which represents more than 15,000 long term and post-acute care providers across the country, today announced the 2026 Bronze – Commitment to Quality Award recipients. The National Quality Award Program recognizes organizations that meet progressively rigorous standards of quality to improve the lives of their residents. This year marks the highest number of Bronze recipients in the program’s history, with 713 skilled nursing facilities (SNF), 150 assisted living (AL) communities, 25 combined SNF/AL providers, four intermediate care facilities for individuals with intellectual and/or developmental disabilities (ID/DD), and one residential care facility for ID/DD in all 50 states and the District of Columbia earning the Bronze Award.

“Congratulations to this year’s Bronze Quality Award recipients for commencing their quality journey,” said Clif Porter, president and CEO of AHCA/NCAL. “These providers are demonstrating a strong commitment to delivering quality care and improving the lives of residents every day. We are proud to recognize hundreds of providers for their dedication to excellence and look forward to seeing their continued success.”

The AHCA/NCAL National Quality Award Program has three levels: Bronze, Silver, and Gold. Providers begin the quality improvement process at the Bronze level, where they assess their mission, vision, and other key factors that drive success. An esteemed group of trained examiners reviews each application to determine if the organization has met the demands of the award criteria, which is based on the nationally recognized Baldrige Performance Excellence Framework. After achieving the Bronze Award, recipients can pursue the Silver Award. 

“Quality care starts with a commitment to continuous improvement, and this year’s Bronze Award recipients are embracing that challenge,” said LaShuan Bethea, executive director of NCAL. “Assisted living communities across the country are empowering their teams and creating better experiences for the residents and families they serve. We are proud to celebrate this important milestone in their quality journey.”

This year, the AHCA/NCAL National Quality Award Program proudly celebrates its 30th anniversary. Since its establishment in 1996, more than 8,000 providers across the country have participated in the rigorous program to strengthen their operations, improve outcomes, and enhance the lives of residents and staff. This milestone anniversary highlights the program’s lasting impact on advancing quality care throughout the long term care profession.

A full list of the 2026 Bronze recipients is available on the AHCA/NCAL Quality Award website. The association will announce the recipients of this year’s Silver Award in July and the Gold Award recipients in August. 

The 2026 National Quality Award recipients will be celebrated at Delivering Solutions 26, the AHCA/NCAL Convention & Expo, October 11-14, 2026, in Boston, Mass. 

The 2026 National Quality Award Program is supported by AHCA/NCAL Associate Business Members: McKesson, Prevail by First Quality, Incite Workforce Solutions Powered by SnapCare, and HealthCap. 

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Baldrige Excellence Framework

Overview: Baldrige Framework National Technical Committee

The Baldrige Framework National Technical Committee is a formally convened body of recognized experts, recipients, examiners, and sector representatives charged with maintaining the technical integrity, precision, and consistency of the Baldrige Excellence Framework as a globally recognized standard of excellence.

Operating under the authority of the Baldrige Foundation Board of Directors, and with the approval of the U.S. Department of Commerce, this Advisory Committee, guided by its Chair, ensures that the Framework continues to reflect the highest standards of systems thinking, organizational assessment, and performance excellence, which will allow organizations and communities to improve their performance, achieve results, and sustain excellence.

The Committee’s purpose is to:

Preserve and validate the technical accuracy of the Framework’s concepts, criteria, and structure.
Advise the Foundation on proposed revisions, updates, cross-sector adaptations, and the development of additional tools and resources.
Ensure consistency across versions and sectors, maintaining the Framework’s unity, integration, and interpretive reliability.
Provide expert recommendations regarding emerging practices, data requirements, and alignment with related industry-recognized standards.
Safeguard the integrity of the Baldrige model as a trusted national and global standard.
Partner with others in the Baldrige ecosystem to coordinate a relationship between the Baldrige Excellence Framework and the Baldrige Award Criteria that is based on consistency, logic, and harmony to benefit user groups such as Applicants.

Membership in the Committee represents a professional distinction and reflects deep expertise in applying, teaching, or advancing the Baldrige Excellence Framework. Members serve as the technical stewards of the nation’s standard for organizational excellence. The term of a committee member is one (1) year and is renewable by invitation only.

Baldrige Framework National Technical Committee Listing

Data Table
Role	Name	Title	Company
Chair	Denise Shields	Board Chair	California Council for Excellence
Officer / Ex-Officio	Josh Racette	President & CEO	Baldrige Foundation
Member	Dawn Bailey	Program Manager / Senior Technical Writer and Editor	Baldrige Executive Fellows Program / Forensic Building Science, Inc.
Member	Margot Hoffman	President & CEO / Board Chair	The Partnership for Excellence / Alliance for Performance Excellence
Member	Jan Johnson	President & CEO	Jordan Johnson, Inc.
Member	Cindy Milrany	Chief Strategy Officer/Chief Administrative Officer	Freese & Nichols
Member	Urvi Patel	Senior Director - Quality and Programs	American Health Care Association
Member	JoAnn Sternke	Founder	Leader Excellence
Committee Advisor	Bob Fangmeyer	Program Director	Baldrige Performance Excellence Program
Committee Advisor	Harry Hertz	Director Emeritus - retired	Baldrige Performance Excellence Program
Committee Advisor	Brian Lassiter	President & CEO	Alliance for Performance Excellence

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